MD Anderson Events

Dealing with Hostile Patients and Families
Discuss patient/family contributing factors that lead to hostility in healthcare.
- Stress
- Anxiety
- Mental Illness
- Addiction
- Other
Identify and practice interventions for use in de-escalating a hostile patient.
Demonstrate use of MDACC resources in a hostile situation.
Date: 3/26/14, 7:30am to 8:30am
Time: 3/26/14, 7:30am to 8:30am
Location: R9 Melanoma Center Conference Room
Format: Training/Employee Development
CME: Contact Hours: 1.0
Speaker: Kathy Rickman, APN
Contact: Cindy Murphy - 39297 - cmurphy@mdanderson.org
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