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Dealing with Hostile Patients and Families

Dealing with Hostile Patients and Families

Discuss patient/family contributing factors that lead to hostility in healthcare.

  1. Stress
  2. Anxiety
  3. Mental Illness
  4. Addiction
  5. Other

Identify and practice interventions for use in de-escalating a hostile patient.

Demonstrate use of MDACC resources in a hostile situation.

Date: 3/10/14, 7:30am to 8:30am
Time: 3/10/14, 7:30am to 8:30am
Location: R9 Sarcoma Conference Room
Format: Training/Employee Development
CME: Contact Hours: 1.0
Speaker: Kathy Rickman, APN
Contact: Cinfy Murphy - 39297 - cmurphy@mdanderson.org

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