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The " VPN Adaptive Authentication Remote Access" system provides remote, off campus, access to the Library's licensed research oriented resources such as databases and online journals.

This resource is available to faculty and staff affiliated with the University of Texas, MD Anderson Cancer Center. Use your MyID username and password to log into the system. (This is the same username and password you use to log into your workstation on campus).


Use this button Click here for VPN remote access to access the WebAccess VPN login screen.

Select "Research Medical Library" from the "Access" choices shown below.

Enter your "Username" and "Password" and click "Sign In".

The first time you login, you will receive numerous prompts to install software and components, this is normal. Accept these prompts and proceed.

Once you login, you will see a screen that includes a link for the "Research Medical Library". (See illustration below).

Click on the "Research Medical Library" link and you will be redirected to the Library's web site.


Help:

Please note: This system is supported by 4-INFO. For any questions you may have regarding the use of the VPN please contact 4-INFO at 713-794-4636. Common issues include:

If you have successfully logged into the system but still can't access full text resources and databases do the following:

    1. Look for the yellow "Network Connect" icon in the lower right corner of your screen:



    2. Right click on the icon and a menu will appear. Select "Sign Out" from the menu:



    3. When the "Network Connect" icon dissapears try loging into the VPN again making sure that you select Standard for Library Users.

If you receive a message stating that your virus software or firewall failed the check:

    1. Run your virus software update feature. If this does not resolve the probem go to step 2.
    2. Call 4-INFO (713-794-4636), and provide them with the name on your products and their version numbers. You'll be contacted when it is fixed. If you need immediate access, the Limited Secuire WebAccess System provides access to limited Web access without bookmarks.

If you are on the Windows platform, make sure that you have all of the recent Windows security patches.

    1. You can go to the following URL to download the latest updates: http://update.microsoft.com/microsoftupdate.

The system works best with the following browsers:

    1. On the Windows OS - Microsoft Internet Explorer - [ Click here to go to the Microsoft website ]
    2. On the Mac OS - Safari - [ Click here to go to the Apple website ]

After (5) failed attempts to log in your account will be locked.

    1. Call 4-INFO (713-794-4636) to have your account unlocked.