MD Anderson Cancer Center
Open-ended or Exploratory Responses

This is a good technique, and we recommend it. However, in this collection from the interview, you will see that it was less effective than it could have been, because it fell short of the full acknowledgement that the empathic response provides.

Transcript Transcript     Accessibility shortcut keys (H) Shortcuts
Video is loading...
Title: Open-ended or Exploratory Responses
Summary: This is a good technique, and we recommend it. However, in this collection from the interview, you will see that it was less effective than it could have been, because it fell short of the full acknowledgement that the empathic response provides.
Keywords: I*CARE, ICARE, Communication, Crossroads
Transcript: http://www.mdanderson.org/transcripts/icare-crossroads-exploratory-response.htm