Supply Chain Management
Sourcing & Contract Management
Request for Proposal
Blackberry Devices and Services
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RFP Information: |
Contact Information: |
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Open: |
10/29/2009 4:00:00 PM CDT |
Name: |
Pat Renfro |
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Close: |
12/07/2009 2:00:00 PM CDT |
E-mail: |
pirenfro@mdanderson.org
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Phone: |
713-792-3693 |
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RFP Description: |
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Blackberry Devices and
Services OverviewThe purpose of
this solicitation is to obtain information and pricing for the selection of
the Successful Bidder/s ("Contractor/s") to provide Blackberry
devices and adequate data coverage throughout the M.D. Anderson's division of Information Services has oversight responsibility
for the systems covered under this scope of work. BackgroundM.D. Anderson currently has approximately 4,000 Blackberry devices
deployed and 11,000 one-way and two-way pagers. Paging is provided by USA
Mobility for all devices. For Blackberry devices the page is forwarded to the
Blackberry Internet Service email address as a level one alert. The
in-building solution is provided in ALK, CPB, FC, BSRB, KCA, KCB, MAYS, PTC,
SCRB, and PAT buildings. MD Anderson has three Exchange BES servers with
Operating System Version 4.16, with plans to upgrade to 5.1. The environment
also includes redundant servers using Neverfail for
automatic switchover and Boxtone for
troubleshooting and monitoring down to the device level. M.D. Anderson does not provide cellular service. Employees wishing to
have cellular service on institutionally provided Blackberry devices have the
option to enroll for the service with the carrier under an individual liable
account. M.D. Anderson provides international devices under a check out/in
basis. There are approximately 300 rotating employees traveling
internationally at any given time. M.D. Anderson provides tiered support to employees. 1.) call center, 2.) desktop support,
3.) support analyst, and 4.) engineer.
Support analyst and engineers work with the vendor support. The individual
Blackberry holders, call center, and desktop support do not currently contact
vendor support. M.D. Anderson has a support contract with Research in Motion. PRE BID MEETING
A pre bid meeting is scheduled for all interested parties at the following location: Date: November 9, 2009 Time: 9:00 a.m.-10:00 a.m. Location: U Fannin 10th Floor, Rooms A & B Call In Number: 877-226-9790 Access Code: 3616311 For additional
information please contact: Pat Renfro Supply Chain
Management 713.792.3693 It is important to note that the vendor or vendors selected to develop M. D. Anderson’s RFP are not automatically qualified to engage with the Institution for purposes of implementing the recommended strategy or solutions. The engagement of contracted services for implementation can, at M. D. Anderson’s discretion, be solicited via a second and separate Request for Proposal. This RFP is for review purposes only.
Proposals will not be accepted if not submitted through M. D. Anderson's
online Ariba Sourcing tool. With this process, you
will be able to respond to our RFP, including specifications, terms and conditions,
and other pertinent documents within one centralized web console. This RFP will be available for review on Ariba
on 10/29/09 at 4:00 p.m. CST. Interested Suppliers Next Step: The next step in this process is for you to register your company information on Ariba Supplier Portal. To participate in this sourcing event or any future events, M. D. Anderson now requires ALL suppliers, regardless of current business relationship, to complete an online registration. This will allow us to collect general information about your company. Visit our website at www.mdanderson.org/suppliers, click on the Supplier Registration link and complete your company registration. It is important to keep in mind that registration through the Ariba site is the first step in doing business with M. D. Anderson. Additional important steps are still required from you in order to participate in this event. Please view the registration instruction carefully on how to add M. D. Anderson as your Buyer Company after registration is completed. Once you have successfully added us as your Buyer Company, we will review and approve your request. Once you have been approved, you will be invited to participate in this event or in any current RFPs that match to your company commodities. ***Interested suppliers should also note that
Subcontracting Opportunities are probable in connection with this
solicitation. Please review the HUB
Subcontracting Tip Sheet. |
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Revised on Friday, October 30, 2009 12:46:45 PM