The MD Anderson has an intense sense of mission. Everybody at the MD Anderson knows what the mission is. We’re eradicating—eliminating cancer. We understand our mission, and each of us understands what we’re doing here to achieve that. That’s true whether you are the professor of medicine or the woman who is cleaning the room after the patient has been discharged. That understanding of mission is missing in most medical institutions. [M]ost medical institutions have trouble defining their mission other than, 'We’re here to do good' and they don’t push the mission to the employees.